What If Your Website Could Talk Back?
HeitechSoft recently integrated a conversational AI assistant designed to help organizations deliver fast, accessible, and reliable support to their audiences. Built as a working prototype using public data from the City of Kitchener, the assistant answers common questions in real time. whether it’s about registering for programs, paying parking tickets, or finding local events. It works 24/7, understands multiple languages, and can handle both voice and text input, creating a smoother, more inclusive experience for users.
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